10.10.2012

Shocker: The Infotainment Opportunity

Recently, I was introduced to an interesting approach to the “infotainment” trend. Sensationalism was a huge thorn in my side during my time in Journalism School (second only to the inevitable demise of the newspaper). However, Infotainment does offer PR professionals a surprising opportunity to help promote a public health message. Could Infotainment really have a positive impact on a marketing and communications strategy?

Think about it this way – the best way to market a product is by getting a celebrity to endorse it, right? So why not make an important health message the main topic for a popular sitcom or reality TV show? Find out what shows your target audience is watching and then put the message front and center where they can’t miss it!

I found a great example in The Guardian where a local news outlet found a way to use reality TV to make a real difference. This past summer, Channel 4 in the United Kingdom hosted a show called World’s Maddest Job Interview. One of the candidates in the group had a mental health illness, but the employers did not know who this was. Would they hire him/her any way? The point was to combat the stigma, “hoping to get a mass audience engaged in thinking about the nature of mental health problems.” The show aired on a large number of networks, infiltrating the market. Mental health charities were happy that the subject was tackled on primetime television. Although the success of the show was controversial for some, this form of infotainment provided education and better understanding among viewers.

Infotainment is a double-edged sword. It’s fun, happy, and often “sexy” in the sense that it amuses the viewer – taking him/her away from the problems of the real world. On the downside, this can make current events and hard news stories seem depressing and dead beat in comparison. That being said, more and more we are seeing challenging health issues like obesity, drug addiction, and depression making their way into mainstream media via reality TV. It is important that we provide education to viewers, if these issues are going to receive such an emphasis on TV and that’s where we come in. As PR professionals, we can offer the health messaging, health care experts, and important background info that the show might lack. That way, we educate the viewers and increase visibility for our health org. Might make for a non-conventional pitch, but why not give it a try!


This article is the part of a series of posts that I will make throughout my graduate studies in Marketing and Communications. With a focus on both healthcare and interactive marketing, I hope to gain a better understanding for effective health messaging--which I think plays a key role in a happy, healthy society. Please leave your comments or write to me: camorous@gmail.com.

Sources:
http://www.nationalreview.com/articles/228381/dawn-new-era-infotainment/jonah-goldberg
http://www.advantech.com.tw/promotion/edm/medical/download/Advantech_Medical_Case_Study_May09.pdf
http://www.guardian.co.uk/tv-and-radio/2012/jul/16/4-goes-mad-mental-illness